FAQ

The A22 motorway is free of charge.

If you have a reservation, after the closing time of the reception, a night attendant will welcome you and accompany you to your pitch or accommodation.

If you do not have a reservation, you can still obtain a camping/ motorhome pitch from the night attendant, until as late as 11p.m. (subject to availability at the time).

In both cases, you will need to go to the reception on the following morning to do the formal check-in with your passport or Identity Card.

Circulation and access by motorised vehicles is only authorized until midnight. After this time only walking is allowed.

We are 2,5 kms from Praia da Luz.

In Faro, 80 kms away from camping Turiscampo.

50 meters away.

In Lagos, 7 kms away from our campsite.

Yes. We have two swimming pools exclusively for the use of our guests: one outdoor pool and one heated indoor pool. Both have children’s pools.

Yes. The pools and jacuzzis, as well as the animation and mini-club, are reserved exclusively for clients of the camping and the access is free.

The two swimming pool and Jacuzzis complexes available to all guests are supervised by qualified lifeguards or swimming instructors.

However, children remain under the supervision and responsibility of their parents.

In the semi-private areas of swimming pools and Jacuzzis, there is no lifeguard supervision, so each person is responsible for their own safety.

Yes, both the outdoor and indoor swimming pool complexes are accessible to people with reduced mobility. The indoor pool has an access ramp with a suitable wheelchair for people to enter the water.

Yes but only with gas or electric equipment (you should bring your own as it is not available at the camping). BBQ with coal is forbidden due to the risk of fire.

Yes. And is free.

Yes, we have an ATM during medium and high season.

There are two launderettes on the campsite. Both are equipped with washing machines (washing powder not included), tumble dryers and ironing boards (the loan of an iron is possible with a deposit at the reception). The machines work with Euro coins or card.

No, the detergent used in the washing machines is not hypoallergenic.

Yes.

Access to the gym, sauna and Turkish bath is restricted to those aged 16 and over, accompanied by an adult. The massage service is available to those aged 18 and over.

Reservations must be made exclusively on our website www.turiscampo.com

2 flours: a standard pitch between 70 and 80 m² with a basic 10-amp electricity supply, ideal for a simple stay in contact with nature.

3 flours: a pitch of 80 up to 100 m², with a 10-amp electricity supply, water and wastewater drainage.

We also have 2 and 3 flours pitches with private facilities, including a washbasin, fridge and oven.

Yes. We also have hot water available for washing dishes and clothes.

Unlike other campsites, ours doesn’t have common camping areas. We have pitches (also called alveoli), areas delimited by shrubs with gravel soil, more appropriate for caravans and motorhomes, for tents we recommend bringing resistant spikes.

You can pitch as many tents as you like, provided the size of the pitch allows it, including your vehicle, as we do not have a car park. However, there must be no more than 6 people per pitch.

No.

No. Our camping is open all year round so we must maintain a balance between shaded pitches, sought by those who visit us in the summer, and unshaded ones, preferred by the guests that stay with us in the winter.

The cleaning of the Premium pitch with private sanitary at the end of the stay is your responsibility or can be hired by paying a supplement.

Yes, it is possible to hire a fridge with a capacity of 80L. Don’t forget to book in advance. A deposit of €50.00 is required (in cash, cheque, or credit card).

It is not possible to exceed the maximum of 6 people per pitch. If this limit is exceeded, it will be necessary to rent 2 or more pitches (depending on the total number of people). When calculating the number of people, you should also consider both the babies and children, regardless of their age.

Your pitch will be allocated randomly on the day of arrival, so we cannot confirm a specific number. For stays between June and September, you can request a specific pitch number for an additional fee of 40 Euros (subject to availability). For stays from October to May, you may provide us with three pitch options, for guidance only, in order of preference. It is also possible to request a pitch ‘side-by-side’ with another guest’s pitch, for an additional charge of 40 Euros per pitch (also subject to availability).

Yes, with the exception of stays of at least 28 nights (between November of a given year and March of the following year), you can benefit from a special monthly rate. This rate does not include electricity, which must be paid for separately.

For safety reasons, charging an electric vehicle from sockets located on your pitch or within your accommodation is strictly prohibited, as these installations are not designed for this purpose.

Guests who fail to comply with this rule will be held fully responsible for any resulting damage or deterioration and will be required to cover all associated repair costs.

Two electric vehicle charging stations are available at the campsite entrance.

To use this paid service, please contact reception.

Yes, with a supplement for each pet, we accept up to 2 domestic pets in the camping pitches and in the bungalows / mobile homes.

Pets in premium categories accommodation are not allowed, nor pet of breeds considered dangerous.

Pets must be kept on a lead.

It is forbidden to leave a pet unattended on the pitch, tied up or locked in a car or accommodation.

To walk your pet, there is access to a large open area next to the campsite.

Your rented accommodation will be available from 5pm on the day of your arrival and must be vacated until 10am on your departure day. Your hired camping pitch will be available from 2pm on the day of your arrival and must be vacated until 12am on your departure day.

For accommodation, keys are guaranteed to be available from 5 pm. During the low season, you can arrive from 2 pm and make use of our facilities whilst you wait for your keys. We will check you in at reception and give you wristbands so you can access the site. We will take your telephone number so we can let you know as soon as your accommodation is ready.

If you are renting a pitch, arrivals are from 1.00 pm.

Yes. We accept ACSI, ADAC, Roteiro Campista and CDP (Caravanistas de Portugal) membership cards.

For information about discounts and validity periods, please contact the campsite at info@turiscampo.com

Yes. By joining the Yelloh! Village loyalty programme, you can earn points with your stays at any Yelloh! Village campsite. These points can be redeemed for free nights during the low season, subject to the programme’s terms and conditions.

Yes, when calculating the maximum number of people allowed in an accommodation/ pitch you should also consider both babies and children, regardless of their age.

At Turiscampo, accommodation is divided into three categories: 3, 4 flours and Premium, to suit all needs and budgets.

Key differences:

3 flours: simple, functional accommodation with all the essentials for a pleasant stay

4 flours: spacious and well-equipped accommodation, with 150 cm or 160 cm beds in the master bedroom, bed linen, towels (1 large + 1 small), baby kit available on request (cot + high chair), capsule coffee machine and dishwasher included.

Premium: the highest level of comfort, including end-of-stay cleaning, often located in premium pedestrianised areas, with many amenities (modern facilities, landscaped outdoor space…).

On arrival, the accommodation includes a complimentary welcome kit with sample cleaning products to help you start your stay.

No. The campsite does not replenish consumables, such as toilet paper and bin bags, during your stay.

Yes, the kitchens are equipped (you can consult the inventory of each accommodation)

In all accommodations the bedding and towels are provided. For stays from 7 nights you can request a weekly change of bed linen and towels.

No. The beds are not made upon your arrival. If you wish, you may request the bed-making service upon arrival for an additional charge per bed.

All accommodations have air conditioning, and the 4 flours and premium are also equipped with heating.

Yes, when checking in you will be asked for a deposit of 200€ (in cash or credit card), refunded at the end of your stay, after checking the accommodation.

Yes, parking for one car (passenger car) in accommodations for up to 5 people and two cars (also passenger cars) for accommodations of 6 people. If you have an extra vehicle (also passenger cars) a supplement will be charged, and it will have to be parked in the parking at the entrance to the camping.

All accommodations are equipped with television.

We can provide, upon reservation, a baby kit including a baby bed as well as an additional mattress with bed linen and a highchair.

This service is free in 4 **** and premium accommodations but has an additional cost in other accommodation categories, by reservation.

Yes, it is possible, if it does not exceed the maximum capacity indicated for each type of accommodation. You must inform us in advance.

For stays of a minimum of 28 nights (between the month of November of a given year and the month of March of the following year) it is possible to benefit from a special monthly rate, available FOR 2 PEOPLE ONLY. This rate does not include electricity that must be paid separately.

The cleaning of the accommodation at the end of the stay is your responsibility or can be hired by paying a supplement. In premium accommodations, this final cleaning is included.

It is not permitted to pitch a tent in front of your accommodation.

Visitors are permitted at the campsite. Visitors must be met by the guest at the campsite entrance and accompanied to reception to be registered, they do not have access to the campsite’s leisure facilities or the activities programme.